Our Lab
Staff

Ellen Randall, PhD
she/her
Research Associate
Telfer School of Management
University of Ottawa
Research Interests
Primary care delivery and management, mental health services, end-of-life care
Research Methods
Qualitative, mixed
Additional Expertise
Cat carer, bird and butterfly watcher
Lab Projects
Ellen is a qualitative health services researcher. Her research work encompasses recruitment, data collection, and analysis for qualitative and mixed methods studies in the domains of primary care and trauma care. She has also coordinated a CIHR grant exploring policy-relevant reporting on trauma system performance, and was provincial coordinator for a study on patient and family-focused quality indicators for trauma care. Ellen completed her MPH at Simon Fraser University and her PhD in Population and Public Health at the University of British Columbia.

Rachel Thelen Botejue, MSc
she/her
Research Associate
Telfer School of Management
University of Ottawa
Research Interests
Primary care, mental health, health equity, teamwork and collaboration
Research Methods
Qualitative
Additional Expertise
Going to the beach, being in the sun, trying new recipes
Lab Projects
Rachel is a Research Associate in Ontario. She studied social health and psychology at the University of Ottawa and completed her Master's in Health Systems at the Telfer School of Management. She leads and supports primary care projects that solve aspects of Canada’s healthcare crisis through equitable solutions. A skilled qualitative researcher, Rachel preserves people's voices and ensures impact. Rachel has worked with clinicians, the public, and equity-deserving groups. Rachel enjoys communications, knowledge translation, and creativity.

Ridhwana Kaoser, MPH
she/her
Research Manager
Faculty of Health Sciences
Simon Fraser University
Research Interests
Mental health and substance use services, immigrant mental health, health promotion, harm reduction
Research Methods
Qualitative, quantitative, mixed, administrative data analysis
Additional Expertise
Dog, turtle, and plant carer, weight training, Sci-Fi nerd
Lab Projects
Ridhwana is a health services researcher with experience using administrative data and interviewing providers to improve mental health and substance use services. She holds two BAs from McGill University (Psychology and Geography) and a Master of Public Health from Queen's University. Previously, she worked as a frontline mental health worker in supportive housing across Vancouver's Downtown Eastside, providing harm reduction to individuals with mental illness and substance use issues.

Sarah Spencer, MSc MPH
she/her
Research Manager
Faculty of Health Sciences
Simon Fraser University
Research Interests
Health policy, healthcare access and quality, equity
Research Methods
Qualitative
Additional Expertise
Coffee, field hockey, waterskiing, sunseeking, enticing dogs to swim
Lab Projects
Sarah is a qualitative researcher who is interested in how laws and policies structure social environments and affect healthcare access, interactions, and outcomes. Her prior work has explored inequities in access to sexual and reproductive health services, gender affirming care policies, and HIV non-disclosure laws. Sarah has a BA in History and Political Science from the University of British Columbia, an MSc in Social Policy and Development from the London School of Economics & Political Science, and an MPH from Simon Fraser University.

Stephanie Welton, MSc
she/her
Rural Health Researcher & Adjunct Professor
Department of Family Medicine
Dalhousie University
Research Interests
Primary care, rural health, healthcare access, health workforce, rural health research capacity building
Research Methods
Quantitative, community-based participatory research
Additional Expertise
Trombone, gymnastics
Lab Projects
Stephanie is a rural health researcher based in Yarmouth, Nova Scotia. She has developed a broad research skillset, which she continues to develop to best serve community needs. She leads and supports primary care research projects with a focus on rural populations and perspectives. Locally, she teaches family medicine trainees research and quality improvement skills that they can take into rural practice. She also sits on a national rural research committee and collaborates on national capacity building efforts in rural health research.